How do I explain Flight Levels – to my grandma?

How do I explain Flight Levels – to my grandma?

That was a funny question today: how would you explain Flight Levels to your grandma? It’s actually quite simple: in a way that she understands. I love good food, and when it’s good, it can be (too) much. When grandma plans, prepares and cooks the Sunday...
SteamPunk Forecasting

SteamPunk Forecasting

Story points, business points, T-shirt sizes – either way, we try to frame our work in comparable terms. In the classical world, the effort was estimated, in the agile world it is the complexity of a task. How many points I can deliver in an iteration is what I...
SteamPunk Schooling

SteamPunk Schooling

Completely unexpectedly and without any warning, it seems, the state of Hessia has decided on new Corona restrictions. The local grammar school has been forced to rebalance its teaching – half of the pupils are allowed to go to school one week, while the other...
Customer Centricity

Customer Centricity

Isn’t it touching how the owner of this sweet shop cares about the well-being of his customers? Obviously, the customer is at the centre of everything he does. But customer-centricity means that business activities are geared to the needs of the customer. The...
Think out of the box

Think out of the box

The sprayer from Fritzlar is right with his call – think out of the box. But why actually – what is so bad about boxes? Boxes – i.e. brain boxes – classify – they help us to assign things to certain orders and to call up a behavioural...