Isn’t it touching how the owner of this sweet shop cares about the well-being of his customers? Obviously, the customer is at the centre of everything he does. But customer-centricity means that business activities are geared to the needs of the customer. The...
The sprayer from Fritzlar is right with his call – think out of the box. But why actually – what is so bad about boxes? Boxes – i.e. brain boxes – classify – they help us to assign things to certain orders and to call up a behavioural...
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