Risk management at risk

Risk management at risk

Classical business administration teaches us to view the world in causal relationships. Every event triggers a subsequent event. Thus, there are clear triggering events for everything. A is followed by B. Of course, A can also trigger B and C and E in turn can be...
The Productivity Trap

The Productivity Trap

In business administration, but also in our perception, productivity always has something to do with making use of the time available. We must and want to use our time productively – and that is right and good. We should only ask ourselves whether the economy of...
If everything is equally important, then leadership has failed

If everything is equally important, then leadership has failed

How is it that projects, in spite of excellent planning, are delayed, quite delayed or even never finished? I’m not talking about the large-scale government projects that involve a lot of politics and tendering rules. I am talking about the projects that are...
Customer Centricity

Customer Centricity

Isn’t it touching how the owner of this sweet shop cares about the well-being of his customers? Obviously, the customer is at the centre of everything he does. But customer-centricity means that business activities are geared to the needs of the customer. The...
Think out of the box

Think out of the box

The sprayer from Fritzlar is right with his call – think out of the box. But why actually – what is so bad about boxes? Boxes – i.e. brain boxes – classify – they help us to assign things to certain orders and to call up a behavioural...